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We believe that a product
is only as good as its
after-sales support.
As part of our commitment, you can contact us at any time to inquire about technical issues or parts ordering. We will within our best capacity, deliver the goods or technical services in the shortest time to ensure that our machinery continue to operate optimally.
Our spare part services have been designed to keep downtime at a minimum. We maintain a buffer stock level to prevent or minimize lead time especially for critical parts and components. For urgent items that are not in stock, we have cooperations with Express Courier services from a reputable freight forwarder company to handle the parts order so that it can arrive here in the shortest time possible.
We supply products and services to sites and quarries across the Indonesian archipelago which consists of more than 17,000 islands and are active in multiple industries such as coal, gold, copper and nickel mining; limestone, aggregate and sand quarrying.
Our technicians are mobile and are experienced in handling machines directly at the site location. We are committed to providing goods and services at the same level of excellence and responsiveness even in the most remote of sites and locations.
